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Enterprise Content

OpenText Implementation Services On Content Cloud

BCS advises and implements enterprise content programmes on OpenText Content Cloud. The practice covers SAP-anchored content estates moving through RISE and GROW migrations, capture automation for shared services, customer communications modernisation for regulated industries, and information archives that retire legacy applications without losing the compliance record.

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RISE-ready
SAP CONTENT CUTOVER

Content moves with the SAP migration in one cutover plan. The ArchiveLink-to-cloud transition becomes part of the RISE programme, not a separate project.

SharePoint sprawl retires
SYSTEM OF RECORD

Collaboration stays where the work happens. The system of record consolidates into the Content Cloud with retention, audit, and access governance built in.

Conversational content
CONTENT AVIATOR INSIDE

Business users ask questions of contracts, invoices, and policy documents in natural language inside their existing application. No separate AI procurement.

Overview

What Does Enterprise Content Mean In 2026?

Enterprise content is no longer ECM. The 2026 reality is the OpenText Content Cloud — a unified portfolio that spans content management, capture, communications, process, and archives, with Content Aviator generative AI embedded across the stack.

SharePoint sprawl, on-prem ArchiveLink content servers, and templated OCR are the legacy stack. OpenText's competitive narrative for 2026 is cloud-first SaaS, AI-grounded retrieval, and SAP-certified depth — modernise without losing enterprise governance.

BCS implements the Content Cloud as one connected estate. The 10 products below land sequenced by business pain — RISE/GROW migration drives Core Archive plus Extended ECM; AP automation drives Intelligent Capture; brand operations drive DAM; healthcare interoperability drives RightFax.

OpenText Content Cloud overview — 10 products across content, capture, communications, process, archives, DAM
Catalogue

Which Products Ship Under OpenText Content Cloud?

Ten OpenText products organised into four taxonomy groups. Each links to the dedicated product page with capabilities, adoption path, and BCS implementation workstreams.

01

Content Cloud — content management and digital assets

The system-of-record layer. Content Management (Extended ECM), Documentum (regulated), Content Hub (SaaS), and Digital Asset Management for brand and product imagery.

SAP-anchored

OpenText Extended ECM

The only SAP-certified content services platform. Embeds documents inside SAP S/4HANA, SuccessFactors, and Salesforce — Business Workspaces, records, and Content Aviator on one record.

View Extended ECM Regulated industries

OpenText Documentum

Repository-grade content for life sciences, energy, and financial services. Virtual documents, validated CSDP submissions, 21 CFR Part 11. Roadmapped through 2026 with Content Aviator from 26.2.

View Documentum Cloud SaaS

OpenText Content Hub

Core Content Management — the SaaS-native replacement for SharePoint sprawl. Microsoft 365 and Teams integrated, Content Aviator embedded, governance built in.

View Content Hub Brand & marketing

OpenText Digital Asset Management

Forrester Wave Leader Q1 2026 — AI-tagged image, video, and 3D model library for brand, marketing, and product. Adobe Creative Cloud and PIM integrated.

View DAM
02

Business Network — capture, communications, fax

The inbound and outbound edge. Intelligent Capture for incoming documents; Communications (Exstream) for outbound statements and policies; RightFax for healthcare and financial-services interoperability.

Inbound capture

OpenText Intelligent Capture

Continuous-ML invoice, claims, and HR document capture. Auto-learns each vendor format — no fixed templates. Native SAP S/4HANA and Extended ECM routing.

View Intelligent Capture Customer communications

OpenText Communications (Exstream)

Eight-time IDC MarketScape CCM leader. Statements, bills, policies, and welcome kits across print, email, web, and SMS — one composition engine for insurance, banking, utilities.

View Communications Healthcare interop

OpenText RightFax

5× market-share leader in fax server category. Epic and Allscripts certified for U.S. healthcare. Fax Aviator AI routes inbound faxes from release 25.4.

View RightFax
03

Process Automation — low-code BPM and case management

The orchestration layer. Process Automation (AppWorks) for claims, KYC, onboarding, and dynamic case management — content-centric BPM that the major BPM platforms cannot replicate.

Low-code BPM

OpenText Process Automation

AppWorks — BPMN 2.0 process, dynamic case management, business rules, and forms in one runtime. Native ECM and Documentum integration; Developer Aviator AI assistant for low-code app generation.

View Process Automation
04

Information Archives — retention, decommissioning, compliance

The long-term retention and application decommissioning layer. Core Archive is SAP-only SaaS — the RISE/GROW prerequisite. Information Archive handles every other application retirement scenario.

SAP cloud archive

OpenText Core Archive

SaaS archive for SAP S/4HANA — native ArchiveLink, ILM, CMIS. The RISE with SAP and GROW with SAP archive prerequisite. Customer-owned encryption keys.

View Core Archive App decommissioning

OpenText Information Archive

Multi-source archive for retiring ECC, JD Edwards, PeopleSoft, mainframe, and custom systems. OAIS-certified, GxP/HIPAA/Dodd-Frank compliant. Content Aviator for natural-language archive queries.

View Information Archive
Why BCS

Why BCS For OpenText Programmes?

Four reasons enterprises engage BCS for OpenText rather than a generic SI. Each is grounded in BCS's agentic platform stack — Anugal for content access governance, deKorvai for archive data quality, Symphony for migration cutover orchestration.

SAP × ECM

The only SI running SAP and OpenText as one estate

BCS implements RISE/GROW with SAP and Extended ECM on the same programme team. Cloud ERP migration and ArchiveLink content move land in one cutover plan — not two procurement cycles, two cutover weekends, two go-live risks.

Anugal IGA covers ECM access governance — the 70% other tools miss

SAP GRC governs SAP access. SailPoint governs core identity. Neither covers ECM workspace permissions, Documentum cabinet rights, or DAM brand-asset access. Anugal extends identity governance to every OpenText product — closing the audit gap.

deKorvai validates archive master data before content moves

SAP-to-Core Archive migration fails when master data (vendor, customer, plant, material) is inconsistent. deKorvai validates the master against business rules pre-cutover, then re-validates post-archive. Reconciliation is a report, not a six-week audit.

Frequently Asked Questions

Answers to the questions enterprise leaders ask when scoping an OpenText programme with BCS.

What does BCS deliver in an OpenText programme?
BCS scopes, designs, and implements the OpenText programme end-to-end. Engagements typically begin with a content-estate discovery, followed by product selection across the Content Cloud portfolio, then implementation with the SAP or business owner team, and continuous operations once the platform is live. The work is delivered as an advisory and implementation service, not a tools resale.

Which OpenText product fits a SharePoint replacement?
The cloud-native Content Management product is the system-of-record replacement. SharePoint typically remains as the collaboration surface where business users work in Teams. The system of record, retention rules, audit trail, and AI-grounded search move to the Content Cloud. BCS scopes which content categories migrate, on what timeline, and which stay on SharePoint as active collaboration.

How does the OpenText programme align with a RISE or GROW migration?
RISE and GROW migrations force a decision on the legacy ArchiveLink content store. BCS sequences the OpenText workstream into the SAP programme so the content cutover lands with the SAP cutover. Extended ECM activates as the active content services platform, Core Archive handles the aged transactional data, and the cutover validation runs once across both estates.

What is the difference between Core Archive and Information Archive?
Core Archive is the SAP-specific cloud SaaS for SAP ArchiveLink content and SAP transactional data. It is required for most RISE and GROW migrations because the legacy on-premise archive cannot move cleanly. Information Archive is the broader application-decommissioning archive that handles ECC, JD Edwards, PeopleSoft, mainframe, and custom systems. They serve different programmes.

How does BCS approach access governance for OpenText content?
Identity governance tools that cover SAP and core directory rarely reach into ECM workspace permissions, Documentum cabinet rights, or DAM brand-asset access. BCS extends identity governance to every OpenText product the programme implements. Access reviews, certification cycles, and segregation-of-duties policies cover content alongside the application landscape.

Scope The OpenText Entry Point In 30 Minutes

BCS runs a 30-minute readiness session covering the OpenText product entry (Extended ECM for SAP migration, Content Hub for SharePoint replacement, Intelligent Capture for AP automation, Core Archive for RISE/GROW, Documentum for regulated content), the OpenText edition decision, and the Content Aviator activation plan.

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30-minute discovery session*